Milestones

Crystel has achieved unparalleled recognition for its outsourcing capabilities.

  • Genesys Best Use of Technology in Outsourcing of the Year 2016
  • Middle East Best Internally Developed Application of the Year 2016
  • Middle East Call Center of the Year 2008, 2011, 2012, 2015 and 2016
  • Middle East Best Assurance Program of the Year 2014
  • Middle East Best Reporting and Processes 2010 and 2011
  • SPOT Tier I and Tier II Certified
  • UN Women and Gender Equality Seal Accreditation
  • Global Outsourcing 100 Ranking of the Year 2012 and 2014