Milestone

Milestones

Crystel has achieved unparalleled recognition for its outsourcing capabilities.
We are proud of our recognition as a top global BPO provider. The awards that we have won over the years testifies to our success and capability of delivering world-class services at the highest level of expertise, and achieving customer satisfaction.

An award honoring the successful deployment of a world-class technology platform allowing Crystel to achieve tangible business benefits for our clients.

Recognition for the continuous effort and resources we invest in developing our tools and applications to enhance process efficiency and maintain state-of-the-art applications that meet our partner’s needs.

Recognition to the combination of high customer satisfaction rate with employee satisfaction, a testimonial to our performance and to the consistency of setting the industry’s standard in the region.

Recognition of the proficiency of our best-practice programs that are specifically designed to continuously improve our customer service experience.

Recognitions based on peer-selection, evidence and tangible results from the most authoritative judging bodies in the industry.

Third party certification that assures the implementation of best practices and world-class performance for BPO providers and contact centers, referencing all performance goals to the best possible practice.

As part of our continuous support for women’s rights and gender equality, we are proud to receive this accreditation acknowledging Crystel as an equal opportunity employer. Crystel gender equality at the workplace and outside it will always be amongst the company’s core values.

The annual listing of the world’s best outsourcing service providers.